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Notifications

Our notifications service sends alerts for Managed AI events that affect your resources and deployments. These notification events include budget alerts for exceeded budget thresholds and Self-serve deployment status updates. You can manage your notification preferences using the console, and configure webhooks for Slack—and other webhook endpoints—on the Svix dashboard, which you can access from the console.

note

This page is specific to Managed AI events, if you need to configure notifications for Infrastructure Cloud events for an organization, see Notifications.

How the notification service works​

Crusoe Cloud continuously monitors your usage and deployments. When a significant event is detected, the event is published to a notification pipeline and routed to your configured channels with context.

Notification event categories​

Crusoe Cloud groups notification events into the following categories for Managed AI in the console.

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The following categories are specific to Managed AI events. To view information for additional categories that apply to Infrastructure Cloud events, see Notifications.

CategoryDescription
Payment Method & Budget AlertsNotifications that help you monitor and control your cloud spending. See Budget Alerts for details.
Managed IntelligenceNotifications for Self-serve deployment status updates, including: deployment created, deployment scaled, and deployment deleted.

Access console and email notifications​

Console notifications are enabled by default and don't require configuration.

View notifications in the Crusoe Cloud Console​

To view notifications in the console:

  1. From the console, click the bell icon in the top-right corner to view the latest, unread notifications. You can also dismiss notifications from this view.
  2. Select All Notifications from the modal to view your complete notification history. Previously dismissed notifications still appear in this view.

Receive email notifications​

When email notifications are enabled for an event, notifications are sent automatically when the event occurs.

Route notifications to Slack and webhooks​

To deliver notifications to Slack or an external webhook endpoint (for example, PagerDuty, Opsgenie, or custom automation), configure a delivery endpoint in the Svix dashboard (through the Crusoe Cloud Console).

Configure Slack notifications​

Route notifications to a Slack channel so your on-call team sees alerts in real time.

  1. From the console, click the bell icon in the top-right corner.
  2. Click All Notifications, then click Manage Slack/Webhook in the top-right corner. This links out to a separate page.
  3. On the new page, click Add Endpoint.
  4. Select Slack as the endpoint type.
  5. Provide your Slack incoming webhook URL or click Connect to Slack (requires authentication). To generate a webhook URL, follow the Slack documentation on incoming webhooks.
    note

    If the authorization to Connect to Slack or the incoming webhook URL requires approval from your enterprise Slack account, reach out to your IT department to authorize the Svix app for your account.

  6. Select which event types to subscribe to.
  7. Click Create.

Configure webhook notifications​

To integrate with PagerDuty, Opsgenie, custom automation, or other tools, configure a generic webhook endpoint.

  1. From the console, click the bell icon in the top-right corner.
  2. Click All Notifications, then click Manage Slack/Webhook in the top-right corner. This links out to a separate page.
  3. Click Add Endpoint.
  4. Select Webhook as the endpoint type.
  5. Provide your webhook endpoint URL.
  6. Select which event types to subscribe to.
  7. Click Create.

Webhook payloads are delivered as HTTP POST requests with a JSON body containing the event details. The exact structure varies by event type.

What's next​